Returns & Exchanges
At Campervan HQ, we want you to love your adventure-ready apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your gear doesn't fit your journey, we are committed to making it right with a hassle-free resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed and unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing